Refund Policy

TSD Telecom offers a 100% money back guarantee on every product we offer. Please contact customer service at support{dot}tsdtelecom.com for your refund . You will receive a confirmation email once a credit has been issued to your credit card.

We have this following process.

I paid for a refill but it failed. How can I get a refund? If you have paid and the refill has failed, we will be happy to refund you. If this is your case, contact us and we will issue a refund.

What happens if I mistakenly top up the wrong number?

Once your payment has been processed, your top-up will be automatically added. For this reason, we are not able to withdraw a top-up added by mistake or refund the amount paid. We therefore advise you to check whether you have entered the correct number.